The Socially-Distanced Library: Best Practices During and After COVID-19

Sponsored by Taylor & Francis
Recorded on 07/29/2021

Posted in Library Leadership and Management

What policies can academic libraries introduce in response to higher education changes hastened by the pandemic?


In a continuation of Taylor & Francis’s highly successful webinar series “The Socially Distanced-Library”, we present a new group of case studies that address how academic libraries are implementing radical service and policy adjustments to nimbly respond to changes in higher education either hastened or provoked by the pandemic.

In this feature-packed webinar, panelists walk attendees through a range of case studies that detail the experiences of five unique libraries as they adjusted to their new working environments and which of those adjustments are being carried forward as long-term policies and strategies for a post-COVID world.

Topics will include:

  • Access to materials
  • Implications for collection development
  • Marketing and outreach
  • Changing staff patterns
  • Changes to the physical library
  • The status of the academic library in the university as a whole


  • Image of Essraa Nawar

    Essraa Nawar

    Development Librarian at the Leatherby LibrariesChapman University

    Essraa Nawar has been the Development Librarian – Head of Library Development and Marketing and the Chair of the Arts, Exhibits and Events Committee at the Leatherby Libraries at Chapman University, California, since 2009 where she helped raise over 5 million dollars in support of the Libraries at Chapman University. She co-curated the exhibits “Empowering Muslim Women”, “Egypt the Revolution Continues” and “A Country called Syria”. Over the years Essraa has studied, lived and worked in many places, including the Gulf area (Qatar), Washington D.C., where she worked for The Royal Embassy of Saudi Arabia, and Alexandria, Egypt where she worked for Bibliotheca Alexandrina. In 2009, she moved with her husband and family to Orange County, California.

    Essraa Nawar received her Bachelor’s degree in commerce with an emphasis in accounting from Alexandria University, Egypt (2002). She also holds an MBA from the American Management & Business Administration Institute, Cambridge, MA (2005), a Master of Arts in Organizational Leadership (MAOL) from Brandman University (2015), California AND a Master of Library and Information Science (MLIS) at San Jose State University, California (2017). She plans to pursue her PDH in educational leadership.

  • Image of Kevin Ross

    Kevin Ross

    Interim Dean of the Leatherby LibrariesChapman University

    Kevin Ross, Interim Dean of the Leatherby Libraries at Chapman University, has worked in higher education for over 25 years as a teacher, librarian, and administrator. Kevin’s educational background includes a B.A. in Elementary Education from St. Ambrose University, an M.L.S. in Library and Information Science from the University of Iowa, an M.A. in Organizational Leadership with a Human Resources Management Certification, and a Ph.D. in Education from Chapman University.

    Kevin has worked at the Leatherby Libraries since 2000, and he has held a variety of positions in the library including Distance Education librarian, Coordinator of Bibliographic Instruction, Web Manager, Head of Reference, Chair of Public Services, Associate Dean, and Interim Dean. In his current role, Kevin provides leadership and support for library administrative services; serves  as human resources’ liaison in collaboration with the campus HR Department; supervises, mentors, and evaluates the library’s  four Chairs, the Assessment Librarian, and our Administrative Coordinator; participates in library advancement activities; and oversees assessment planning, strategic planning, goal setting, and the library’s operations budget.

  • Image of Diane Duesterhoeft

    Diane Duesterhoeft

    Professor and Reference/Instruction Librarian at the Louis J. Blume LibrarySt. Mary’s University

    Diane Duesterhoeft is a Professor and Reference/Instruction Librarian at the Louis J. Blume Library at St. Mary’s University of San Antonio, Texas, where she has worked since August 1993. She coordinates reference and library instruction services and provides general reference and research assistance to users in person, via email, video conference, and phone. Diane teaches course-integrated and general library instruction sessions in a multimedia environment and prepares and updates topic and course-related Research Guides (LibGuides). She serves as the library liaison to the departments of Communication Studies, Drama, Education, English Literature and Language, Earth & Environmental Science, Exercise & Sport Science, International Relations, Languages, Philosophy, Political Science, and Theology, as well as Core Curriculum faculty and courses. Diane currently serves on the university’s Faculty Senate.

  • Image of Debbie Schachter, MLS, MBA, EdD

    Debbie Schachter, MLS, MBA, EdD

    University LibrarianCapilano University

    Debbie Schachter, MLS, MBA, EdD, is an academic library leader, higher education teacher and researcher who represents academic and Canadian libraries in local and international consortia, cooperatives and associations. Since 2017, Debbie has been the University Librarian at Capilano University and was the Director of Learning Resources and Records Management at Douglas College from 2011-2017. Previously, Debbie was the Director of Technology and Collection Management at Vancouver Public Library, and Manager of the East Area, after working for 15 years in special libraries and non-profit organizations.

    Debbie recently achieved a Doctor of Education from the University of Edinburgh, within which program she conducted research on the information literacy teaching in B.C., Canada, higher education. Debbie is currently conducting research with an international team on the teaching of research methods within LIS programs around the world.

  • Image of Joan Ruelle

    Joan Ruelle

    Dean of the Carol Grotnes Belk LibraryElon University

    Joan Ruelle is Dean of the Carol Grotnes Belk Library at Elon University. Previously she was University Librarian at Hollins University which won the ACRL Excellence in Academic Libraries Award for innovative outreach during her leadership. Prior to that she served as Engineering & Instruction Librarian and later Coordinator of Library Instruction at the University of Virginia Libraries. She is the editor of The Engaged Library: High-Impact Educational Practices in Academic Libraries (ACRL 2020).

  • Image of Monifa Carter

    Monifa Carter

    Librarian at William C. Jason LibraryDelaware State University

    Ms. Monifa Carter graduated from Indiana University, Bloomington, with a Master’s degree in Library Science in 2008. She participated in University of Delaware’s two-year residency program and she was an ALA Emerging Leader in 2010. She has worked at Delaware State University’s William C. Jason Library since 2011, where she specializes in instruction/outreach, government documents, and continuing resources. She aspires to use her information science abilities in many different types of library settings in the future.

  • Image of Ronald W. Davis, MLIS, M.S. Ed.

    Ronald W. Davis, MLIS, M.S. Ed.

    Reference and Public Services Librarian at William C. Jason LibraryDelaware State University

    Mr. Ronald Davis is a Reference and Public Services librarian at Delaware State University, where he teaches information literacy sessions at the graduate and undergraduate level, conducts reference interviews, and serves as the library liaison to College of Agriculture, Sciences and Related Technology (CAST). He is currently enrolled in Delaware State University’s Ed.D program in Educational Leadership, and looks forward to receiving his doctorate soon.

Missed last summer’s events? Catch up on The Socially-Distanced Library series: