Smarter Resource Sharing. Faster Access.
Sponsored by Clarivate
Recorded on 05/12/2026Posted in Collection Development and Management, Ebooks and Digital Resources
How Academic Libraries Are Meeting Rising User Expectations
Putting students first: How MacEwan University modernized resource sharing with Rapido
In this customer story, MacEwan University describes how integrating Rapido with Alma and Primo improved its resource-sharing workflows and supported a more student-centered experience for users and library staff. Discover their story here!
Summary:
Library users expect quick, easy access to the resources they need, no matter where those materials come from. For library staff, meeting those expectations often means juggling tight budgets, rising demand, complex resource-sharing workflows and increasing staff workloads.
In this webinar, librarians from the University of Arizona, Virginia Commonwealth University and the University of Central Florida share how they rethought resource sharing with Rapido. They discuss how simplifying workflows helped their teams process more requests while delivering faster access for users. Join this peer-led session to hear what changed behind the scenes and what made the biggest difference for staff day to day.
Speakers:

Ellen Knight
Library Services Manager of Resource SharingUniversity of Arizona
Kristine Shrauger
Head of Document Delivery & Resource SharingUniversity of Central Florida
Loftan Hooker
Head of Access ServicesVirginia Commonwealth University
Meghann Weldon (Moderator)
Senior Product Manager, Academia & GovernmentClarivate
All Choice webinars offer Zoom’s auto-generated AI captioning. If you have any questions, please contact: scofer@ala.org.
This webinar will be recorded. All registrants should receive a follow-up email with a link to the recording. Webinar recordings are also available on Choice’s YouTube channel.
This webinar is a paid sponsorship opportunity. The products, services and opinions presented herein do not constitute a CHOICE, ACRL, or ALA endorsement of any kind.
Unauthorized recording of any part of this event is strictly prohibited without prior written permission. This includes video or audio recording, chat or AI-generated transcriptions, and screenshots.
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