Navigating Accessibility to Support All Library Users

Sponsored by ProQuest
Recorded on 05/07/2020

Posted in Diversity, Equity, Inclusion, Accessibility (DEIA)


Many patrons have disabilities that present barriers to accessing research and learning resources. How can libraries navigate web accessibility requirements and ensure their resources accommodate users’ needs – especially at a time when physical libraries are temporarily closing and focusing on remote services?

Michele Bromley, IT Accessibility Coordinator, Portland State University joins ProQuest’s CTO Roger Valade and VP of User Experience Serena Rosenhan to share knowledge on accessibility standards, how libraries can take steps to meet requirements, and ways vendors and libraries can work better together. We’ll also share the latest accessibility improvements to ProQuest products.

Learn ways to:

  • “Speak accessibility” for better understanding of requirements and needs
  • Progress accessibility goals and advocacy
  • Enlist support for accessibility within and outside your university


Michele Bromley
IT Accessibility Coordinator for the Office of Information Technology
Portland State University

Michele serves as a digital accessibility resource for the university—providing support, technical direction and assessment related to the accessibility of new and existing information and communication technologies (ICT).

Roger Valade
Chief Technology Officer

Roger is responsible for client-facing systems including the ProQuest Platform, Ebook Central and ProQuest Dialog. Additionally, he is responsible for all back-office and infrastructure across the company.

Serena Rosenhan
Vice President of User Experience

Serena has spent the last 14 years studying users of library resources and designing products to meet their needs. Her team advocates for all users, including those with disabilities.

Sarah Brennan
Product Manager
Alexander Street, a ProQuest Company

Sarah specializes in educational video and the impact of film use in research and learning.

ProQuest is standing by to help you with any issues you’re experiencing as demands for remote access and distance learning increase. Visit or contact your support team.