Granular Usage Reporting and its Implications for Libraries

Sponsored by Elsevier
Recorded on 05/31/2022

Posted in Collection Development and Management

What are the benefits of granular usage reporting for libraries?


Over the past two years, Elsevier’s seamless access project team has worked closely with Librarians and Resource Administrators to understand the potential benefits of Federated Authentication. Our discussions revealed a unanimous need to improve decision-making and control over access to licensed resources. There is an increasing emphasis on providing data to inform ROI deliberations and budgeting decisions. Additionally, understanding which resources are popular with which groups is important to target on-campus marketing efforts. But while the end goal is optimizing evidence-based decision-making, it is equally important to maintain end-user privacy and protect personally identifiable information. We believe these objectives can be achieved through properly configured Federated Authentication.

Join us for a panel discussion on Elsevier’s efforts to provide flexible and extendible COUNTER-level granular usage reporting that can be tailored to different needs while maintaining our commitment to responsible user privacy and security practices.

Learning Objectives – In this session, participants will be able to understand:

  1. What granular COUNTER usage reporting is, and how it works.
  2. The benefits of granular usage reporting to a research library.
  3. How it can be implemented.


  • Image of Andrew White

    Andrew White

    Director, Library Information ServicesRensselaer Polytechnic Institute

    Dr. Andrew White has 30+ years of experience in academic libraries including public and technical services, as well as information systems administration. He is currently the Director of Library Information Services at Rensselaer Polytechnic Institute in Troy, NY. Prior to coming to Rensselaer, he was the Associate Chief Information Officer and Senior Director for Research Computing at Stony Brook University. From 2013 until 2016, he held a faculty position in the Department of Biomedical Informatics, working with teams on various healthcare data analytics projects.

    Starting in July 2009, Andrew served as the Director of Stony Brook’s Health Sciences Library, as was named as Stony Brook’s Interim Director of Libraries and Dean of Library Services in December that same year. Andrew came to Stony Brook University from serving as an Associate Dean at Adelphi University Libraries. Before his tenure at Adelphi he held a variety of positions in Stony Brook University libraries.

    Andrew holds degrees in library science from Queens College and music from Stony Brook University and the City University of New York. He has contributed articles to the Encyclopedia of Library and Information Science, Computers in Libraries, LCATS, Against the Grain, and The Electronic Library. Dr. White is also co-author of E-metrics for Library and Information Professionals, published in both the USA and UK, and translated into Russian. Andrew was a UCLA Senior Fellow and has been a member of the American Chemical Society Publications Customer Advisory Panel. He is currently a member of advisory boards for EBSCO and Elsevier.

  • Image of Emily McElroy

    Emily McElroy

    Dean, McGoogan Health Sciences LibraryUniversity of Nebraska Medical Center

    Before joining UNMC, McElroy served as an associate university librarian for content management and systems at Oregon Health and Science University (OHSU). Before OHSU, McElroy was head of library acquisitions at New York University. She also has held positions at the University of Oregon and Loyola University’s Health Sciences Library.

    McElroy is a nationally recognized speaker on the management of library resources. McElroy has served on advisory boards for major publishers and is an active member of many professional organizations.

  • Image of Nicolai Humphreys

    Nicolai Humphreys

    Senior Product ManagerElsevier

    Nicolai Humphreys is a Senior Product Manager at Elsevier advancing the set of optimization tools, methods and processes product managers use to improve their products and product experiences. Nicolai also product manages E-PIC, Elsevier’s in-house customer insights tool. Passionate about data, technology, research and people, Nicolai has over ten years’ experience working with digital products and services.

  • Image of Nico Zazworka (Moderator)

    Nico Zazworka (Moderator)

    Director of Product ManagementElsevier

    Nico Zazworka is a Director of Product Management at Elsevier advancing the set of analytical tools product managers and Elsevier customers use to understand product performance and value. Before joining Elsevier in 2012, Nico was a researcher at the University of Maryland and the Fraunhofer Institute, where he published more than 20 peer-reviewed papers in the field of Computer Science.

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