A Generation Apart — The Changing Expectations of Modern Researchers

Sponsored by ProQuest
Recorded on 09/27/2017

Posted in Scholarly Communication and Research


What are the emerging researcher habits and expectations that will impact the role of the librarian and online resources? What things never change?

ProQuest’s UX team shares insights from a series of user studies where they observed researchers ranging from high school students to Ph.D. candidates. The studies explored behavioral differences and similarities among researcher groups in the context of changing technologies and information consumption habits. This webinar will discuss how these insights are influencing design of research platforms, online databases and more.


Serena Rosenhan

Serena Rosenhan is the Vice President of User Experience at ProQuest. She has been a usability researcher, information architect and interaction designer since the late ‘90s, but has spent the last 12 years studying users of library resources and designing products to meet their needs.

Stephen Kemsley

Stephen Kemsley is a Senior User Experience Designer at ProQuest. His career has been focused on creating products to address the changing needs of K-12 students and educators.