Safeguarding User Privacy: Moving from Content Discovery to Delivery

Sponsored by SAGE Publishing

Recorded on 06/17/2019
Posted in The Authority File

Episode 87

Privacy has long been a core value for librarians. In this episode, Johan Tilstra talks about how privacy can be maintained as library services, access, and discovery become increasingly interconnected via an ever-growing array of technology providers and platforms. In doing so, he describes an early learning experience for Lean Library when it discovered that it was collecting more browser data than it wanted or needed from its users. The company’s response to the issue is instructive for service providers and librarians alike. Richard Griscom follows up that discussion with perspective on the University of Pennsylvania Library’s strong stance on privacy and the values it looks for in service providers.


About the guests:

Karen Phillips
Senior Vice President Global Learning Resources
SAGE Publishing

Johan Tilstra
Founder & CEO
Lean Library, a SAGE Publishing company

Richard Griscom
Associate University Librarian for Departmental Libraries
Penn Libraries