Four Quick Charts on AI Instruction in Academic Libraries
What our micro-course participants had to say about AI literacy instruction
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Posted on August 20, 2025 in Blog Posts
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LibTech Insights editor
Mid-August is upon us. If the school year hasn’t started yet for you, it soon will. In preparation for it, we decided to curate a selection of our evergreen posts on LibTech Insights to reenergize you for the months ahead. This week, we selected posts about improving user experience and accessibility and creating meaningful engagement with students.

Accessibility is a core value of librarianship, and yet it can be difficult to know where to get started or how to make effective interventions. Amy Drayer offers insight into disability and gives useful starting points for a library’s accessibility journey.

On the same theme, part of a library’s accessibility journey involves conducting research into what its users actually need. Lisa Campbell and Brittany Kester discuss user experience research they conducted and offer important considerations and additional readings for those hoping to undertake similar research at their institutions.

Conducting in-person research with library users provides a great foothold into improving your library’s services. But it can also be helpful to pan out and look at big-picture user trends. This piece highlights a few macro-trends that might shape how you reach out to and design for this new generation of college students.

At the same time that we consider changing trends among young people, we shouldn’t forget that many first-year students aren’t fresh out of high school. Joseph Winberry examines the ageism that often creeps into discussions around technology and offers some practices for mitigating it.

Any of Robin Camille Davis’s excellent contributions to LibTech Insights would offer a great starting point for librarians interested in user experience work, but this piece has always been an LTI favorite. The lessons that it imparts about improving a web form to make it more user-friendly can carry over into many different projects.

An important component of user experience is having your information well-organized. Chad Haefele outlines an iterative process for understanding what information you have available, learning about your users’ needs, and reorganizing how the information is structured.

Many libraries have sought to implement apps and extensions to make their offerings more accessible to students. One problem, though, is user uptake. Steven Bell unpacks this nettlesome problem and the benefits of solving it, and offers a panoply of tactics for getting the word out.
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